I am checking the system updates and getting this error "Unable to check updates". What should I do now?

 Updated 

If you are getting this error with the following error codes: OT-100, OT-102, OT-103, OT-104, OT-105, OT-106, OT-107, OT-108, OT-109 while checking the system update, please make sure your OSNtv box is connected to internet.

If the issue still persists, please contact your local customer service center and they will be glad to assist you.