I was doing Satellite Easy Scan and the "Satellite Scan could not be completed" error occurred. What should I do now?


If satellite "Easy Scan" fails, first please make sure your OSNtv box has a stable satellite connection and wires are connected properly. After that, you can retry scanning satellite channels by selecting the "Scan Again" option.

If scanning fails again then you can select the "Custom Setup" option and enter the satellite configuration details according to your satellite connection.

If you are still facing any issues, feel free to contact your local customer care center and they will be glad to assist you.