If satellite "Easy Scan" fails, first please make sure your OSNtv box has a stable satellite connection and wires are connected properly. After that, you can retry scanning satellite channels by selecting the "Scan Again" option.

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If scanning fails again then you can select the "Custom Setup" option and enter the satellite configuration details according to your satellite connection.

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If you are still facing any issues, feel free to contact your local customer care center and they will be glad to assist you.