A ‘Code 2’ error keeps appearing on my screen. What does this mean?

Updated 

If a "code 2" error message keeps appearing on your screen, please ensure the card is inserted correctly in the correct OSN box.

Alternatively, please try to reboot your OSN box (unplug, then re-plug the box from the power supply).

If none of these options prevail, kindly contact your local customer care center and they'll walk you through the necessary procedure:

Bahrain +973 17 317 317

Egypt +23827 6666

Kuwait +965 1 807 007

Jordan +962 6 5511615

Oman +968 22 085 333

Qatar +974 444 77 1 77

Saudi Arabia 011-4796000

UAE & other countries +971 4 367 7888