I am seeing a black screen when I try to watch any OSN Channel. What should I do?

 Updated 

If you are receiving "No Signal" then check the TV if tuned to the correct source and check if HDMI cable is not damaged and properly connected. If you are still facing a blank screen, follow the below instructions:

  1. Connect the RCA cable then change TV source to AV.
  2. Go to ""Installation Setup"".
  3. Select ""HD Setup"" to adjust the resolution.
  4. Change resolution to 720p.
  5. Disconnect the RCA and connect back the HDMI cable.
  6. Change TV source back to HDMI. Incase HD channels cannot be viewed: Unplug and re-plug IRD from power supply then switch HDMI ends and connect the box to the TV.

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– coming soon to all OSN HD Plus & Wi-Fi boxes.

If you are receiving "No Signal" then please check,
- if your TV is tuned to the correct source
- if your HDMI cable is not damaged and/or properly connected.

After checking and fixing the above, if the blank screen continues, please follow the steps below,
1. Connect your RCA cable and change TV source to AV.
2. Press 'Menu' on your OSN remote and select settings.
3. Select 'System Setup', enter the PIN code (default is "0000") and press 'OK'.
4. Now, select 'HD Setup' and change resolution to 720p.
5. Disconnect the RCA cable, and connect back the HDMI cable.
6. Change TV source back to HDMI.
7. In case HD channels cannot be viewed: Unplug and re-plug IRD from power supply then switch HDMI ends and connect the box to the TV.