If your purchased content isn't appearing on your box, you'll need to check your internet connection. To perform internet speed test, please follow the following steps:
- Go to 'Menu' on your remote control.
- Choose 'Settings'.
- Choose 'System setup'.
- Insert Pin code (default pin: 0000).
- Select 'Installation setup', then 'IP setup'.
- Make sure your DHCP is = Yes, then press the Green button for testing connection.
Also, please ensure that there is sufficient hard disk space.